Homestay

How do I tell my host I want to move out?

You need to tell your host at least 2 weeks before you want to move out. You should move out at the end of a 4 week Rental period, to avoid needing to get any refund from the host, or having to pay additional Rental. If you do not tell your host 2 weeks before you move out, you will need to pay for the 2 week notice period. For example, if you have paid your host for 4 more weeks of Rental, and then after 3 weeks, you decide to move out, you will need to pay the host 1 more weeks Rental, to make up the 2 week notice period.

Also, your host may ask you to move out. They will tell you at least 2 weeks before you need to move out. There is no need to feel that they do not like you or you have done something wrong, they may be planning to go away, or have other commitments.

If you need help finding a new place to live, please do not hesitate to contact Study Vision. We will be happy to help you find a new homestay or student accommodation, but you may need to pay a new Accommodation Placement Fee. If you do ask us to arrange your new accommodation, you may be eligible for a discounted Placement Fee.

What should I do on the day I leave?

Make sure that you have paid all Rent or Internet Fees that you owe to the host for the period you stayed with them.

Return any house keys, and make sure you have packed and taken all of your belongings.

Can I go on holidays and keep my homestay?

If you are Under 18 years old

  • Please note that students under 18 years of age are only allowed to go on holiday, or stay out overnight, with signed approval from their Institution and Guardian. Make sure your Institution and Guardian notify Study Vision that your holidays are approved, and we will notify your host.

  • If you are going to be away from your Homestay for an extended period (2 weeks or more), you will need to pay 50% of the normal rental for the entire period of your holiday.

  • If you are going to be away for less than 2 weeks, you need to pay the full rental for this period.

If you are Over 18 years old

  • If you are going to be away from your Homestay for an extended period (2 weeks or more) and you wish to keep your room while you are away, you must advise your host at least 2 weeks before leaving. You will need to pay 50% of the normal rental for the entire period of their holiday. This should be paid before you leave.

  • If you are going to be away for less than 2 weeks, you will still need to pay the full rental for this period.

Can I have my friends stay at my homestay overnight?

This is up to your host. Please make sure you get permission from your host before bringing any friends to your homestay.

Can I smoke at my homestay?

Our homestay hosts do not allow smoking inside, at any time. If you do smoke, speak to your host about where you can smoke outside at their home. Please do not smoke in your room or the bathroom.

Can I drink at my homestay?

If you are over 18 years old, your host may allow you to drink alcohol at home, within reason. Please be well-behaved, and do not overindulge.

If you go out to drink, please respect your host when you return, and do not cause a disturbance.

If you are under 18 years old, you are not allowed to drink alcohol in Australia.

Can I stay at a friend's place for a few days?

If you are under the age of 18, you must have permission from your guardian if you want to stay away from your homestay overnight.

If you are over 18, please make sure to let your host know in advance that you will be out, so they do not worry about you.

Can my parents visit me and stay at my homestay?

You will need to speak to your host about whether your parents can stay with you. Your host may not have a room available to host them, and may ask that they stay in a nearby hotel. If your host says your parents can stay with you, they will let you know how much Rental your parents will need to pay.

Do I have to pay for myself if I am included in family outings?

Your host may ask you to join them on family outings. They will let you know how much an outing will cost, and you can decide if you want to go with them or not. However, your host should pay for your meal, if it is one of the meals they normally provide.

Does my weekly payment include internet and telephone calls?

TO BE CHANGED FOR 2019 ONWARDS

No, it doesn’t include internet and telephone calls.

Your host can charge you $10- $15 per week for internet access. The internet access provided will include a decent connection and download quota. However, please understand that many Internet Service Providers do not allow unlimited downloads. Also, copyright law is enforced in Australia, so do not download movies or games. The internet access provided by your host is for email, study and communication with your family and friends in your home country.

For telephone calls, you should use your own mobile to make and receive calls. However, if you want to use the home (landline) phone to make a local call, you should pay your host 40 – 50 cents per local call.

How do I do my laundry?

This is up to your host. Some hosts prefer to do your laundry for you, others will put them in the washing machine for you but you will need to hang them on the line to dry. Other homestays will ask you to do your own laundry. You should speak to your host when you arrive to find out how you can do your laundry.

Please understand that, due to limited fresh water supplies in Australia, most hosts will ask you to wait until you have a full load of washing, not do 1 or 2 pieces at a time. Also, most hosts will not allow you to hang your washing in the bathroom or your bedroom, plus it is more hygienic to dry your washing and the fresh and sunny conditions. You should follow your host’s rules about where to hang your washing.

How do I tell my host I want to move out?

You need to tell your host at least 2 weeks before you want to move out. You should move out at the end of a 4 week Rental period, to avoid needing to get any refund from the host, or having to pay additional Rental. If you do not tell your host 2 weeks before you move out, you will need to pay for the 2 week notice period. For example, if you have paid your host for 4 more weeks of Rental, and then after 3 weeks, you decide to move out, you will need to pay the host 1 more weeks Rental, to make up the 2 week notice period.

Also, your host may ask you to move out. They will tell you at least 2 weeks before you need to move out. There is no need to feel that they do not like you or you have done something wrong, they may be planning to go away, or have other commitments.

If you need help finding a new place to live, please do not hesitate to contact Study Vision. We will be happy to help you find a new homestay or student accommodation, but you may need to pay a new Accommodation Placement Fee. If you do ask us to arrange your new accommodation, you may be eligible for a discounted Placement Fee. If your host has asked you to move out before the end of your first 4 weeks, we will arrange a new homestay for you free of charge.

How long do I have to book the homestay for?

Our normal Minimum Standard Booking is 4 weeks. However, we do allow shorter periods for Study Tour Students, and students who are under 18 years old will need to stay in accommodation that has been approved by their school, such as a Study Vision Homestay, until they turn 18.

How much do I pay?

Homestay rent varies according to the location/city, proximity (travel time by public transport) to universities/schools, whether a student is over or under the age of18, single/twin-shared bedroom, meals provided, school/college, etc. Currently, the average Homestay weekly Rent in Australia ranges from $230 to $320 per. Rent is usually paid 4-weeks up front. You can leave at the end of each rent period provided you give the host at least 2-weeks’ notice.

I think there is some money missing from my homestay. What should I do?

We recommend that you keep any valuables or cash secure (do not keep large amounts of cash in the house, keep it in the bank as much as possible, and keep jewellery in locked containers) in order to avoid any situations like this.

Contact Study Vision to report any incidents. It is better that you do not confront the Host yourself.

I've lost my house keys. What do I do?

As soon as you realise your key is missing, please inform your host and contact Study Vision for advice. You may need to pay any expenses associated with losing the key.

My homestay has a security system and the host will not give me the code.

It is Study Vision’s Policy that each student must be given access to the home at any time, without having to wait for someone to come to open the door. If your host has not given you a set of keys or the security system code, please contact Study Vision, and we will speak to your host on your behalf.

My host keeps telling me to go to sleep

Many Australians go to bed relatively early (10pm – 11pm) and get up early (6am – 7am). If you normally stay up later than your hosts, please be respectful, and avoid speaking loudly on the phone or making a lot of noise after your hosts have gone to bed.

What are my responsibilities?

You should treat your host family with respect and understanding. Remember, you are a guest in their home, not staying at a hotel. You should follow any house rules that the host family has.

You should pay your Rent on time and in full. You should give your host at least 2-week Notice when you want to move out.

What meals or snacks will my host provide?

Please talk to your host when you arrive about any house rules about food you can eat, what snacks the host may provide and when meals will be served.

Normally, hosts will provide Breakfast and Dinner on Monday to Friday, and Breakfast, Lunch and Dinner on Saturday and Sunday. Your host may be able to provide Lunches on Monday to Friday, but these will attract extra fees.

In Australia, weekend lunches are normally uncooked, i.e. sandwiches, salads, etc. Also, some hosts may only provide ingredients from which you can prepare your own breakfasts & lunches.

In Australia, instant noodles are a quick and easy snack that many people enjoy. Please do not be offended if your host offers them to you.

What should I call my host?

Ask your host what they would like you to call them. It may be formal, i.e. Mr or Ms, or casual, i.e. their given name or simply Mum and Dad.

What should I do if my host gives me food which was frozen that is past the expiry date?

As many stores are only open during the day, when people are at work, some hosts will buy food in bulk on the weekend, and freeze it, thawing it as needed. Please understand that frozen food does not spoil as quickly, and so most frozen food is good for up to 6 months after the “Best Before” date on the packaging (please see US Government Food Safety Website – Storage Times for the Refrigerator and Freezer for more information).

However, if your host consistently gives you expired food, please contact Study Vision, and we will speak to your host on your behalf.

What should I do on the day I leave?

Make sure that you have paid all Rent or Internet Fees that you owe to the host for the period you stayed with them.

Return any house keys, and make sure you have packed and taken all of your belongings.

What support do I get from Study Vision?

The Study Vision community has access to full management support including a local supervisor during business hours and a 24/7 assistance line (multi-lingual) for emergencies that may happen after hours and at weekends.

What will your homestay provide for you?

Your host will spend time with you and help you settle into the Australian lifestyle. You will have your own bedroom, bed, desk, chair, cupboard space and up to three meals per day. The accommodation will be clean, orderly, private and in good repair.

Will I need to do chores?

Your host may ask you to help with some chores around the house, such as sometimes washing the dishes after dinner.